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Terms and Conditions

Cancellation / Prepayment

To make a reservation in a way "Payment on arrival" does not require advance payment or deposit. When reservations are made as “Payment on arrival”, credit card is required only as a means of ensuring the arrival of guests in accordance with our policy on cancelling reservations.


The total amount of the booking, the customer is obligated to pay in upon arrival in our property. Payment can be made ​​in Croatian kuna too.


If you choose PayPal payment, your payment will be processed imideatelly and in case of cancellation of your reservation in agreed 14 days upon arrival will be refunded to you in whole amount. In case of late cancellation your payment will be refunded in amount after deducting one night stay costs.


Booking made in a way “Payment on arrival”- If cancelled less than 14 days upon/before arrival the credit card will be charged for the amount of first night cost in your reservation.

In case of no show total booking amount will be charged.
All cancellation made ​​more than 7 days before arrival are free of charge!

Accepted Credit Card:


For booking  We accept American Express, Maestro, Mastercard and Visa Credit Card. Credit card information is deleted after 24 hours from the reservation system.
Upon confirming a reservation and our terms and conditions, you authorize Sandra Apartments Cavtat,Almisum j.d.o.o. VAT HR89580901533, Stjepana Radića 79, 20210 Cavtat to charge the amount stated as first night or total payment in accordance with this agreed Terms and Conditions.
When making reservations through this site, the name that appears in your bank statements will be Sandra Apartments Cavtat, Almisum j.d.o.o., Stjepana Radića 79, 20210 Cavtat.


Once a booking has been made ​​you will receive a confirmation email Confirming your dates. Please bring this email with you when you come to check-in.


By making a Reservation with us, you accept and agree to our  relevant cancellation and no-show policy.




We recommend that your password should be at least 6 characters long and should be different from your username.

Your e-mail address must be valid. We use e-mail for communication purposes (order notifications, etc). Therefore, it is essential to provide a valid e-mail address to be able to use our services correctly.

All your private data is confidential. We will never sell, exchange or market it in any way. For further information on the responsibilities of both parts, you may refer to us.